Return & Exchange Policy

If you have received our products and request to return & exchange them, you need to read the following points, so that we can avoid the misunderstandings.

*We can support the application for return&exchange only when the products you received are non-original or wrong items & defective stock.

The steps of return& exchange:

1. you need to provide related photos and description to prove that productsare non-original or wrong items or defective stock.
2. You need to fill in some crucial information on aparticular If in urgent case , we can do priority without these process.
3. We’ll arrange the collectionafter your return&exchange application is viewed and approved.
4. We’ll refund or replace after the returned products are completely received and checked.

The return & exchange process will be terminated if there are the following situations：

1. The products show the obvious signs of artificial usage.
2. The products show the obvious signs of artificial damages.
3. The products’ retail packaging bags & boxes are incomplete or damaged.
4. The products weren’t shipped from us after the examination and investigation.